Conditions of Use and Delivery Information

Terms and Conditions

Online Meats Public Website Conditions of Use

Date of issue: May 2020

Please read the following terms and conditions carefully before continuing to use this web site. Online Meats does not accept any liability with respect to loss, damage, death or injury, including consequential loss or damage arising from any misinformation against products listed on the Online Meats website.

Terms of Sale

You agree that you will ensure that the information you provide to us is accurate, up-to-date and not misleading, and that we can rely on this information for the purposes of fulfilling your orders.

Individual Access

You accept that you are responsible for anyone accessing the Online Meats website using your nominated email address and password and that the login ID and password provided to you are for your individual use only. You will ensure that these details are not communicated to any third party, and that no other individual will log in using your account.

Your Status

By placing an order on the Online Meats website, you warrant that:

· You are legally capable of entering into binding contracts

· You are over 18 years old

· You are resident in urban New Zealand

· You are authorized to use the credit card verified for payment

· You must live within the boundaries of a designated urban area

Price and Payment

Orders must be paid for by credit or debit card (Visa or Mastercard). All prices displayed on the Online Meats website are stated in $NZD and include GST (15%). Online Meats does not store usable credit or debit card information. To pay for your order you will be transferred to the secure ANZ Bank portal that is PCI compliant.

Payment for your order will be processed on the date your order is ready for dispatch. You must ensure you have sufficient funds available on your credit or debit card to pay for the order on this date. If you have insufficient funds on that date, then your order will not be processed and the order will not be accepted. We may contact you to let you know the payment has failed.

You agree to indemnify (i.e. compensate) us against any loss or damage that we incur arising out of any default by your credit or debit card provider to make payment to us in full.

From time to time we may need to revise the price of the Products on the Online Meats Website, the new prices of the Products and the delivery charges will be as quoted on the Online Meats website. These prices are subject to change.

All product and delivery charges include GST.

We reserve the right to investigate all accounts where we suspect incorrect or fraudulent activity occurred. We reserve the right to terminate your order or accounts following the investigation.

Termination of Access

Online Meats reserves the right at their absolute discretion at any time to exclude any customer from the Online Meats Website; or cancel the registration of any customer.

Minimum Order

Minimum orders for customers are $49.00 excluding courier fees and GST.

Specials and Promotions

Products on special or promotion are subject to availability while stocks last.

Consent to Receiving Messages and Direct Marketing

When you register on the Online Meats website your contact details will be added to our customer database, and you consent to receiving messages from us from time to time if you have activated that function. All personal information collected by Online Meats will be held and used in accordance with our Privacy Policy. If you have provided us with your mobile number, we may send you a text message advising you of your order’s delivery status.

Business Information

Online Meats operate the website located at

Service Availability

The Online Meats website is only intended for use by people residing in urban New Zealand (Service Areas). We do not accept orders from individuals outside those Service Areas. Customers must provide a valid email address and credit card for all orders accepted online. We do not accept private orders by phone.

Contract Formation Between You and Online Meats

After completing the registration process and completing an order, on the Online Meats website, you will receive an email acknowledging that Online Meats has received your order. Once the order has been accepted by Online Meats it will relate only to the Product you have ordered. Each Order that we accept results in a separate binding agreement between you and Online Meats for the supply of those Products. For each Order accepted by us, we will supply the Products in that Order to you in accordance with these Terms and Conditions.

Acceptance or Rejection of an Order

We reserve the right to accept or reject an Order for any reason, including but not limited to:

· Product out of stock

· Pricing has changed

· Incorrect information advertised on the Website.

If an order is rejected, we will endeavor to notify you within 7 days after you submit an Order.

Product Quality

Online Meats will endeavor to provide fit for purpose product, however there may be occasion where the transportation of the product fails resulting in a break down of the cold chain and the delivery of the product in less than perfect condition at the time of delivery. Should this occur Online Meats will follow its returns, cancelation and refunds policy.

Product Images displayed on this site are only for display purposes only and may not 100% resemble the actual product received.

Risk and Title

The Products will be at your risk from the time of delivery to the Delivery Address or in accordance with your delivery instructions. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products including delivery charges.

Disclaimer and Limitation of Liability

The following paragraphs exclude or limit our liability for your use of the Online Meats website.

While we have taken reasonable steps to ensure the accuracy, currency, availability and completeness of the information contained on the Online Meats website, that information is provided in good faith and on an `as is` and `as available` basis and we do not make any representation or warranty of any kind, whether express or implied, as to the reliability of the information.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. We do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

To the extent permitted by law, we do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of, attempted use of, or inability to use the Online Meats website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through the Online Meats website.

To the extent permitted by law: our total aggregate liability in connection with these Terms and Conditions is limited, at our option, to:

In the case of the supply of Products:

· Replacement or resupply of the Products

· the cost of replacing or resupplying the Products

To the extent permitted by law, under no circumstances will we be liable for any loss of profit, loss of revenue, loss of contract, loss of business opportunity, loss of reputation, loss of data or any indirect or consequential loss arising in connection with these Terms and Conditions or the Services.

Cancellation Returns and Refunds Policy

Our Cancellation Returns and Refunds Policy is a separate document available on the Site

Privacy Policy

Our Privacy Policy is a separate document available on the Site.

Delivery Information

Our Delivery information Policy is a separate document available on the Site.

Rights and Obligations

We may transfer, assign, charge, sub-contract or otherwise dispose of any of our rights or obligations arising under these Terms and Conditions, at any time without your prior consent.

Force Majeure Events

Online Meats is not liable or responsible for any failure to perform any of our obligations under these Terms and Conditions that is caused by events outside our control (Force Majeure Event).

· strikes, lock-outs or other industrial action; Government enforced social lock down (Covid 19 Level 3 and Level 4)

· Natural disaster such as but not limited to fire, explosion, storm, flood, earthquake, subsidence, epidemic

· Acts, decrees, legislation, regulations or restrictions of any government.

Online Meats performance under these Terms and Conditions is deemed to be suspended for the period that the Force Majeure Event continues.

Entire Agreement

Online Meats may in their absolute discretion change, amend or vary these terms and conditions. All decisions pertaining to any disputes arising from the conduct of Online Meats in the interpretation of the Terms and Conditions will be made by Online Meats, whose decision will be final and binding on all customers and suppliers.


Our failure to enforce any provision under these Terms and Conditions will not waive our right thereafter to enforce any such provisions.

These Terms and Conditions are governed by and are to be construed in accordance with the laws in force in New Zealand. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of New Zealand.